Facts and Figures

At CareCall, we listen to you and your needs and respond. Because you have a voice at CareCall, our corporate makeup today is a reflection of that voice. Consider the following facts and figures about CareCall.

Experience

• CareCall has been providing call center solutions since 1992.
• We provide call center solutions to hundreds of clients across multiple industries nationwide.
• CareCall has served more than 1,000 satisfied business partners.

Staff

• CareCall is managed by a team of people who have more than 130 years of combined experience with call center solutions.
• Our staff is composed of hourly and salaried employees who represent your organization in a professional and courteous manner.
• In addition to assigning and custom-training a team for your project, we also cross-train a second team of representatives who will handle any overflow of inbound calls.
• Our employees are highly trained in areas of telephone etiquette, customer empathy, listening skills, industry and product knowledge, and problem identification and resolution.
• You can be assured that a dedicated project manager will be assigned to your project from the beginning and will oversee the project from start to finish.

Facilities

• This facility is protected by a perimeter security system.
• Facilities management plans to install 24-hour security cameras at this location.