Testimonials

Our clients have a voice, and they have a lot to say about JCC and our services. The following testimonials are from JCC clients.

A Major Midwestern Hospital
“Our partnership with JCC is second to no other vendor. Not only does JCC’s customer service respond in a proactive fashion, but they produce useful, timely reports that really help us run our business office. We are continually impressed with JCC’s collection performance year-in and year-out.” Director, Patient Financial Services

A Large Hospital System
“[We] have been very satisfied with the collection performance by JCC. Their customer service is outstanding, and they continually strive for performance improvement strategies to benefit the customer. I would recommend that you consider them for your business needs.” Director, Business Services

A Leading Regional Healthcare Provider
“Having ProSource perform our self-pay and customer service functions has been a great decision; they lowered our various work queue inventories significantly, reduced AR, and improved our collection rate. The transition of delinquent accounts from billing to collections is efficient and seamless with JCC. Partnering with Array has proven to be a wise choice.” Vice President, Revenue Cycle

An Industry-Leading Healthcare Organization
“Working with both ProSource and JCC has had a positive impact on our revenue cycle. They are flexible in adapting to the changes in healthcare and have a knowledgeable and professional staff at both ProSource and JCC, which has made this relationship a positive experience for [us].” Director, Patient Accounts

A Major Hospital in a Northern State
“Choosing a partner that can emulate your vision and produce results is no easy task. ProSource [custom development of our security provisioning process] and JCC [self-pay collections and identification of missed insurance] made that choice easy. These are two results-driven, professional, and reliable partners. I recommend them without hesitation.”
Senior Director, Business Operations

A Midsized Regional Hospital
“JCC has solidified themselves as the top collector month-over-month on our competitive collection agency scorecard.”
Business Manager, Patient Billing Services

A Community Healthcare Provider
“We have worked with JCC for many years. The friendly and accommodating service they provide us has been exceptional. Their proven track record demonstrates they utilize the latest methods for collecting. JCC has excelled with keeping up with the constant changes in the medical billing industry with the various services they can offer. We highly recommend using JCC.” Patients Accounts Manager