Facts & Figures

At JCC, we listen to you and your needs and respond. Because you have a voice at JCC, our corporate makeup today is a reflection of that voice. Consider the following facts and figures about JCC.

Experience 

• JCC business partners average more than five years with JCC.
• JCC has been performing debt recovery services since 1977. 
• JCC currently serves more than 550 satisfied business partners.
• We accept and manage more than $2 billion in placements annually.
• Our inventory totals over 575,000 accounts.

Staff 

• JCC is managed by a team of people who have more than 130 years of combined experience with receivables management.
• All JCC collectors receive up to four weeks of initial training. They also receive ongoing professional development and training each year thereafter.
• Our account-to-collector ratio is as low as 350 accounts for each collector.
• Our managers average eight or more years of service.

Facilities 

• JCC’s 25,000-square-foot call center is a modern facility built solely for our use.
• Our building houses 200 state-of-the-art workstations.
• 100% of all outbound and inbound calls are recorded and available for client review, and have been since 1994.