Industry Solutions

Experience you can trust

For more than 30 years, JCC has been providing accounts receivable management services for clients who demand above-average recovery rates and superior customer service. A leader in innovative “Best Practices,” the company continues ongoing research into the needs of our clients and is at the forefront in technology and training. Our more than 200 staff members are experienced at all levels of the revenue cycle.

Extensive market knowledge

At JCC, we understand that customers can vary from industry to industry. We have strong market knowledge in deficiency balances, banking, health care, utility, retail, and credit card debtors. Our collectors are also skilled in dealing with issues related to repossessions, debtor apathy, insurance, and additional fees/charges.

A commitment to positive, professional customer communication

To ensure the highest level of professional debt collection for our clients, JCC records and archives all collection calls made by our collection staff. This operational practice is rare in our industry, demonstrating our dedication to the highest possible standards. Our trained collection specialists are experts in customer service. They understand the challenges associated with debt recovery, and they are also trained to be "problem-solvers" and to work with customers to find solutions to delinquent accounts.

Investing in collection technology

JCC utilizes the most current predictive dialing technology, skip trace tools, collection and analytical software available in the industry. What does this mean for you? It means you get a cost effective, thorough collection effort for all your accounts, regardless of age or balance size.

Revenue Cycle Management Services:

• Financial
• Health Care